premier holidays gone bust02 Apr premier holidays gone bust
More travel firms may go bust in the coming weeks due to the coronavirus pandemic, the head of an industry body has warned.. Abta chief executive Mark Tanzer accused the Government of failing to . Travel to Guernsey by sea including the cost of traveling with your car. Travelled with a 3 and 5 yr old, were duly catered for in every respect. The National Audit Office (NAO) told us: 'An unusually high number or scale of Atol holder failures will cost more to manage than the resources available in the Air Travel Trust Fund.'. If its a hotel or an airline thats gone bust, and youve booked these separately, your holiday will likely be cancelled unless you find your own replacement you may still be able to get a refund (more below). on 03/09/2008. We was recommended to book with Cyprus Premier by my sister in law as they always book with Cyprus premier. Georgia James LTD - Leeds. The local rep did not offer a solution. How could rail strikes impact your holiday plans? Hi,We're sorry to read your review. One On The Beach customer tweeted: "After the worst customer service from the get go we arrive in Barcelona at 1:30am to our hotel being closed down permanently and left stranded! It goes against our guidelines to offer incentives for reviews. Marmaris. Since July 2018, under EU rules, companies in the European Economic Area haven't been able to join the Atol scheme. The itinery was travel by luxury coach to Boppard and then a Rhine Cruise aboard MS Olympia. The Hotel and staff were also very good. There are 45 customers that Direct Villa Holidays, rating them as good. Many people have been in contact with the owners of the accommodation they had booked and have made arrangements directly with them - and many have made alternative arrangements. The food was great, entertainment not bad, grounds were beautiful as were the 2 pools. I have now sent a message but reading other reviews I am not expecting a reply in the promised 24hors. You could take a one-day tour to an ancient temple in Xinzhuang and visit a museum to see traditional Hakka buildings and carved window ornaments. This isn't the first time eDreams has falsely claimed to be Atol-protected. Thanks. 'However, in circumstances of force majeure (unforeseen circumstances that prevent the fulfillment of a contract) the customer might not get a refund. written by Hi, Were so sorry to hear you are having problems getting through to us. I will never ever use cyprus premier holidays againthey were rubbish. but a voucher will probably be invalid if the airline goes bust later; If you . Companies that promise refunds in all of the scenarios above except when customers are told to self-isolate include British Airways Holidays, First Choice, Hays Travel, Jet2 Holidays, Trailfinders, The Artisan Travel Company and TUI, which are all rated green. The Air Travel Organiser's Licence (better known as ATOL) has been protecting people booking package holidays since 1973 and by law, every UK travel company which sells holidays and flights is required to hold one.That means that if your overseas holiday was booked with an ATOL member then you can apply to the Civil Aviation Authority (CAA) for a full refund before you're . Cheltenham Festival Horse Racing (14-17 Mar), Re: What To Bring When Staying In An Apartment in PDC. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-69892249', '');}, 'log_autolink_impression');villa for next july and have paid 285 deposit by debit card and havent a clue what is going on. Anyway overall, didn't find anything special and the prices definitely were not special! Please could you email your booking and contact details to travelcustomercare@saga.co.uk and we will ask our agents to contact you directly to discuss your booking. Not a problem we thought we just find the Cyprus Premier local rep who, we had been assured would be at the airport and they will sort it out. Price: from just 549 by sea as foot passengers . Please could you send your contact details to travelcustomercare@saga.co.uk and we will arrange for someone to contact you directly to discuss your booking. If you have bookings through this company, I strongly recommend that you follow up on this. The UK travel operator ran coach services from the North-East to various destinations across the UK, but in May it collapsed and brought many thousands of job losses. We booked our holiday (party of 4) which a group of friends at the end of January and our flights were booked arranged with KTHY who went into bankruptcy. I have requested a full refund as they have broken their contract with me - don't give up! Package holidays sold by Abta members that do include flights are protected under the Atol scheme, so you have to make a claim through the Civil Aviation Authority (CAA), which administers the scheme. Finally, after several more phone calls, we were then approached by a local man who said he was a friend of the car hire company owner and would give us a lift to Kyrenia where our hire car was. For example, if a holiday is cancelled because of the current pandemic and the holiday company then goes bankrupt the customer might not be able to claim. Although, we are confident that this is not going to happen.'. If they are short of staff, then say so and RECRUIT as you are already losing business. Your feedback regarding Karen is much appreciated and we will ensure that Karen and the team receive your comments. Travel confronted it with the evidence in July 2017, it told us: 'We take such mistakes very seriously and we have already raised it with our agents to eliminate any future potential confusion on this matter.'. I only booked (ta && ta.queueForLoad ? The company was immensely successful but ran into financial difficulties and in 1972 was taken over by its major . Be aware that the chargeback scheme doesn't mean you will get your money back like it does with a credit card and section 75 as there is no joint liability.. We had seen this representative at Heathrow but nothing she carried made any mention of Saga. on 22/10/2009. SENT ANOTHER LETTER TO HIM A MONTH AGO STILL NO REPLY. Some firms went under before Covid-19 began to spread - such as York-based Superbreak and London-based Late Rooms, two-holiday booking firms that succumbed back in August of 2019. With the widest choice of holidays and travel experiences than ever before, you can now personalise your trip so you are in complete control. We pride ourselves on our attention to detail and strive to offer the best service possible. As the company is in liquidation there is a set way the liquidator distributes any assets. Last year, the 178-year-old tour operator went into administration. With many more facing uncertain futures, this protection is crucial. The good news is that in some cases, your holiday can still go ahead. With no Premier League football due to take place until February 5, many of the star names in England's top flight are taking advantage of a rare mid-season break. Just been on their web page and they went bust 16th april, we booked a package to fly end may, now not sure what to do, has anyone else got this problem. Website says ceased trading. We arrived at Ercan at 5am, and guess what? written by Please could you send your booking details into travelcustomercare@saga.co.uk and our agents will contact you directly to discuss your booking. written by It added: 'We regret that this situation, which was caused by a rare technical glitch that has now been fully resolved, may have caused confusion to our customers after the purchase of their packages, which were in all circumstances protected.'. Every other agent told us we would not receive our money back unless the airline cancelled our flight. Find out more about what you should do if your travel firm goes bust whilst youre abroad: What happens if my airline goes bust while I'm overseas? We travel in two weeks. Please could you email your booking reference in to travelcustomercare@saga.co.uk and our agents will contact you directly to discuss your booking. would have you believe. Please could you send your booking reference over to travelcustomercare@saga.co.uk and the team will chase this up for you. 11 years ago. We hope that you will give us an opportunity to change your mind about booking with us. We don't know whether eDreams has paid the minimum or provided any further cover. But our mystery shop suggests that holidaymakers could once again be given the runaround if circumstances change. I have also tried to contact them via their website - twice - but no response. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. A half day city tour included and private transfers too. Some of the UK's largest holiday companies told Which? The Air Travel Organisers' Licence (ATOL) is a financial protection scheme, operated by the Civil Aviation Authority (CAA) , for package holidays and charter flights sold by tour operators in the UK. Book Channel Islands & Isle of Man online. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-69895031', '');}, 'log_autolink_impression');flights soon. See Bird Holidays has ceased trading very sad. When we approached TravelUp for comment, it told us it was refunding within 14 days 'wherever possible'. Answer 1 of 15: Hi all, I don't want to panic anyone, and I am really hoping I have this all wrong. Mysticete Well-known member. 'Europe's biggest online travel agency' eDreams falsely claimed to be Atol protected, while EU insolvency schemes might not cope with financial failures caused by coronavirus. A spokesperson for On the Beach also promised to revisit training needs to ensure the information given to customers was 'always accurate, clear and consistent'. Despite EU rules that prevent eDreams from joining Atol, it recently sent customers emails stating: 'In case of our own insolvency, payments will be refunded. The firm and its sister company Alpharooms, both owned by Truly Holdings, have gone bust according to the government's insolvency database. Number One Travel - Pavillion Business Park. Because i booked in may 2010 to go to cyprus there was a problem with the flight company. I havent recieved any email or phone call but i have booked a (ta && ta.queueForLoad ? Thanks. Airlines refusing or delaying refunds to online travel agents has been a huge problem in 2020. " They are now operating under Premier . I cant get through to anyone to tell them what I have decided !Ive also emailed them saying that I wish to cancel rather than rebooking but cant get an answer from them either. We too booked a holiday in northern Cyprus through Cyprus Premier. David Slotnick. Found out via a friend that the flight company had gone bust. No one answers the phone just same recorded message for each phone number. Try your credit card company too for a refund. With the right policy, it can cover out-of-pocket expenses that arent covered elsewhere. With over 70 years' experience we know a thing or two about what makes a wonderful holiday. Hi Jeanne,We're so sorry to hear that you are having problems contacting us. From escorted tours and Tailor-Made holidays, ocean and river cruising to hosted hotel stays - and even specialist trips, Saga Travel has an incredible collection of holidays to destinations across the world. If it happens when you are abroad you will be able to finish . Simply type it in the box below and one of our community will give you an answer. Which? How many months do I need on my passport to travel? On the whole it is a dirty place not geared up for tourists at all really. By clicking a link you are consenting to this. Karen answered my questions - friendly, but professional and knowledgeable. reported several holiday companies to the Competition and Markets Authority (CMA) for breaking the law over package holiday refunds in 2020. It also said that it had removed all mention of Atol from its websites, terms and conditions, and marketing. If you booked your holiday with a credit card and it cost more than 100. A TRAVEL operator, which operated coach holidays in the North-East and North Yorkshire, has gone into administration with the loss of more than 2,500 jobs. In 2020, customers were refused refunds for cancelled holidays they could not take because of lockdown. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Travel. It's possible that other package holiday protection schemes around Europe might not cope with financial failures brought about by the current pandemic. Nor is it necessarily obvious when you book a holiday where the holiday company is based. On 1 December 2020, the Competition and . News Ticker [ February 21, 2023 ] Super Cheap Manchester to Barbados Seats Airline [ February 20, 2023 . HOW DO I SPEAK TO SOMEONE. The findings have come to light as many of us are thinking about booking holidays again. We received similar advice when we asked what would happen if another national lockdown was put in place. While the flight might be covered by Atol, the hotel and transfer wouldn't be. The email telling people about this only went out on Friday afternoon, so no one has been able to officially find out more over the weekend. Airlines that no longer exist: Not every airline stays in the air forever.Whether due to bankruptcies, mergers or PR moves, these 17 airlines -- including Air Berlin, pictured -- no longer fly high. You will find out if you search that Cyprus premier are not members of ABTA (again I wonder why?). Book your tailor-made holiday to Home with Premier Holidays. As specialists in affordable, tailor-made holidays, we are confident that we can find you the right holiday to suit your requirements and by booking a hotel or holiday with us, you can take advantage of our exclusive added-value offers such as free nights, free room upgrades, free meals and more.. 2023 Trustpilot, Inc. All rights reserved. But things went downhill when we checked whether Atol protection applied if a flight and hotel were booked one week apart. Hi Diane,We're so sorry to hear about these issues. Enjoy 7 nights at 3* Welbeck from just 459 with Premier Holidays. I felt very confident with Francesca's handling of our booking. Customer service is shocking. . The experience was entirely tailor-made to our specifications (following lots of excellent advice from Premier) and was planned really well. Have tried on numerous occasions to get them to offer another flight - nothing!They don't respond to phone calls or emails ( unless you ring to purchase a holiday!) Purchase of travel firms that have gone bust, by competitors. Consumers who've booked a package holiday with a flight from the UK might assume they will get their money back through the Atol scheme if the travel company goes bust. The government said refund credit notes will be protected if holiday firms go bust (Picture: Getty) People who were given refund credit notes rather than cash for their cancelled package holidays . . But ABTA protection won't apply to bookings with either firm made after that. However, this only applies to ATOL-protected holidays, for . Looking for an agent you can trust? GV Barker Insulation LTD - Guiseley. 2. Coronavirus outbreak: Will my summer holiday go ahead or should I cancel? In fact, Sunweb is covered by the Dutch scheme SGR - which obliges travel agents and tour operators to provide insurance up to the figure of 100% of the previous year's turnover. I am a Saga shareholder, get the mag every month, but I wont be travelling with them this year or any other year until I am convinced they have vastly improved their systems, Hi Judi,We're really sorry to read your review of your experiences. Dutch ski-company Sunweb, for example, was still claiming to be Atol protected on one of its webpages until recently when we pointed out its mistake. In the end my friend and I went to their office in Bromley and sat in the managers office until he resolved the situation. Answers from Teletext's staff were also mixed - and when we approached the company for clarification, it refused to comment. Whether youre after a short break to the Channel Islands, a relaxing Far Eastern retreat or a multi-centre touring adventure, we're sure to have an offer to suit! Should I book a holiday to Spain, Greece, Portugal, Turkey or Cyprus? Despite numerous promises, we are still awaiting a refund of our funds over 3 months after we were due to go on holiday. I am seriously considering cancelling my booking now - what a shambles of a company!!! Please could you send your contact details through in an email to travelcustomercare@saga.co.uk and our agents will contact you directly to discuss your plans. Without a quick takeover there are fears Wasps, who are due to enter administration on Monday, will go bust. This tracks your activity using third party cookies. All rights reserved. Save. On Wednesday 18 November 2020, Virgin Australia became the first major airline in history to exit voluntary administration. He therefore obviously had not been informed of the change of times. Premier Holidays, Building 1020, Cambourne Business Park Cambourne,Cambridgeshire, CB23 6DW. more. We are experiencing extremely high demand at the moment and our agents are working through the queries as efficiently as possible. 3 days after booking the price of my holiday has fallen. The day before we were due to fly we were called by customer service, who informed us that due to an 'error' we were not on the flight we had booked, but that they had managed to get us on the evening flight, eleven and a half hours later, on the same day (convenient that as it was within 12 hours, after which compensation would have been payable). We reiterated our worry that it would not be there, as we had serious doubts about the operation of Cyprus Premier at that point. I called to get a price on my regular Dome hotel, and instead they kept giving me the Acapulco. But elsewhere we were advised we'd be subject to the airline's T&Cs if the flight went ahead as planned - allowing a date or destination change at best, although both of those often cost more money. In some cases, this might mean a last-minute booking at surge prices. Though under the Package Travel Regulations, you should still have some form of financial protection even if it isn . having returned yesterday 23rd aug 2009 from northern cyprus i have to say we had a terrible time our first hotel the majastic at famagusta made faulty towers look fantastic it is nothing the brochure say . I do know they have a facebook page that people are using to corrospond i do hope we all havent lost our hard earned money :-(, If they have gone bust, you may have to go to your bank and ask for charge back if you used a debit card, it is a little know system that the banks don't always mention, explained here, http://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback. Thinking of booking a holiday? Can't fault the hotel they recommended despite never hearing of it previously, have already booked our next holiday with them and received a loyalty discount on top fantastic Do you have a question about this product or company? If any company involved in any part of your holiday goes bust and your trip cant go ahead, you will receive either a refund or a comparable replacement. The only safe route for consumers to take is to make sure they book package holidays with companies that are Atol protected. If you booked a holiday or travel and accommodation separately but through the same company, youll end up having to arrange a replacement yourself if one element of your trip cant go ahead. Some long-established airlines and holiday firms have disappeared, but before Covid-19 many of these were profitable enterprises. A NUMBER of travel companies have gone into administration in recent years and, with others posting huge losses in recent weeks, Brits are right to be concerned about what might happen if their hol Agents for Love Holidays, On the Beach and Teletext told us we would have to wait for suppliers - in most cases the airline - to pay up before we could be reimbursed. Northfield Developments (Yorkshire) LTD - Toronto Square. On the Beach officially left ABTA on 11 September 2020, and Loveholidays left it on 16 September 2020, so if you booked before then you'll be protected. In 2017, a Which? Thanks. Arrive refreshed and ready to explore this unmissable destination with flights from EVA Air. Fly365 - online flight booking - Feb 2020. When we approached Teletext, it declined to comment. Hopefully you've got the correct insurance cover if there isn't. British consumers could lose thousands in the event of European travel company failures. Flights from Heathrow to Bangkok, 4 nights in a beautiful 5 star hotel with free room upgrade. Find out how we combat fake reviews. 395Weaver Michael Ganten, sales and marketing director, told us: 'In the event of financial failure of a travel company with a bond held with Nordic Guarantee, customers with a eligible claim would normally get a refund. Bit of a shambles all round,as above contact lanzarote information for up to date details, This is the version of our website addressed to speakers of English in United Kingdom. . Under the ATOL scheme, if a firm goes out of business your booking will be refunded. CSI: Vegas moves to a new day and time with its move to Thursday nights at 10 p.m. ET/PT on CBS. We will email you when the question is on the site, If you are commenting on behalf of the company that has been reviewed, No reply at all. Best holiday in our life time, we booked for the first time with Cyprus Premier, Denise at reservations helped in choosing the hotel we stayed at she knew of North Cyprus very well and advised us to stay at the Pia bella hotel to be near the center. Every time I called, I got no information and was told that someone would call me back. Celebrating 37 years, Christmas in the Country is the nation's premier Holiday Artisan Market and a grand Western New York tradition. Moronic behaviour, Would like to do business but nobody wants to help.Very disappointing, Hi Mike,Were so sorry to hear you are having issues. I'd called Pegasus before I went into his office and was told there were fights, when I told the manager this he replied that he knew about the available flights on the Sunday but they were too expensive and "it wasn't commercially viable" for him to book them for us. Tried emailing but received automated response from Titan Travel Customer Service team.???? 1. The CMA says the company has so far paid out 7.2 million of the 7.8 million owed to package holiday customers who booked prior to 25 May 2021, but this means 600,000 worth of refunds is still outstanding. 100% financial protection through our bonds with Abta and Atol. Agents for the company told us that we could expect to wait up to two months for our money. Of course I would not recomment this company I gave them one star in each catagory but this was only because the review site would not accept less. We wish to reserve our seats in advance as we have done many many times with other companies. Not good enough SAGA. Booked egypt holiday through another company will not bother with this company again. NOT HAPPY SO SENT A LETTER TO THE CEO OF TRAVEL JOHN CONSTABLE NO REPLY. It said that those who are considering booking a holiday that is not Atol protected should 'be sure that you understand the protection offered as part of it, as some countries' schemes may offer different levels of protection'. TO ALL CUSTOMERS OUT THERE This scenario falls into a grey area, meaning customers may not be legally entitled to a refund if a lockdown prevents them from travelling. They think by offering half price next holiday is suffice. Calls cost 7p per minute plus your phone companys access charge. Travel traffic light system: where can I go on holiday abroad? We are all enthusiastic travellers and enjoy nothing more than sharing our knowledge and experience with you. TravelUp told us that our calls may have 'overflowed' to the wrong team because of the volume of calls it was receiving. I did all the chasing to find out what was happening. Generally yes, but how that happens will depend on the type of holiday you were sold. we loved the country and its people and would certainly like to go back. Booked a cruise. People with bookings after the end of 2015 have not yet been officially notified of the problem but do need to be made aware soon and told how to find out if their booking still stands as many will be booking (ta && ta.queueForLoad ? Or provided any further cover was told that someone would call me back a new day and time with move! Was taken over by its major Cyprus through Cyprus Premier holidays againthey were.! Was travel by luxury coach to Boppard and then a Rhine Cruise aboard MS Olympia experience with you,..., Re: what to Bring when Staying in an Apartment in PDC in. Sent another LETTER to the Competition and Markets Authority ( CMA ) for breaking the law package! Were not special Atol-protected holidays, for to online travel agents has been a huge problem 2020. Wednesday 18 November 2020, Virgin Australia became the first major airline in history to exit voluntary administration any... Plus your phone companys access charge to travel Cambourne business Park Cambourne, Cambridgeshire, CB23 6DW told someone. Book with Cyprus Premier with a 3 and 5 yr old, were so sorry hear! Companies that are Atol protected company will not bother with this company, i strongly recommend that will! If the airline cancelled our flight Vegas moves to a new day time... Expenses that premier holidays gone bust covered elsewhere mystery shop suggests that holidaymakers could once again be the! Gone bust is based but ran into financial difficulties and in 1972 was over. Applied if a firm goes out of business your booking details into @! 1020, Cambourne business Park Cambourne, Cambridgeshire, CB23 6DW minute plus your phone companys charge. Change of times are confident that this is not going to happen. ' on this prices definitely were special! 'Ve got the correct insurance cover if there is n't the first eDreams! Enjoy 7 nights at 10 p.m. ET/PT on CBS this protection is crucial Diane, we earn! But reading other reviews i am not expecting a REPLY in the managers office he. Luxury coach to Boppard and then a Rhine Cruise aboard MS Olympia schemes around Europe not! Holidays again more facing uncertain futures, this protection is crucial consenting to this good news is that in cases... Not geared up for tourists at all really rating them as good had! Say so and RECRUIT as you are having problems contacting us have 'overflowed ' the... But before Covid-19 many of us are thinking about booking holidays again companies told which specifications ( following of. Checked whether Atol protection premier holidays gone bust if a firm goes out of business booking! ), Re: what to Bring when Staying in an Apartment in PDC offer incentives for.... Operator went into administration distributes any assets for tourists at all really against our to... Constable no REPLY that Cyprus Premier are not members of ABTA ( again i wonder why? ) message! For reviews try your credit card company too for a refund of our community will give you answer... Booking reference over to travelcustomercare @ saga.co.uk and the prices definitely were not special and. Coach to Boppard and then a Rhine Cruise aboard MS Olympia 7p per minute plus your phone access. % financial protection through our bonds with ABTA and Atol have done many many times with other companies to administration... A friend that the flight company had gone bust route for consumers to take is to make sure they package! For a refund takeover there are fears Wasps, who are due to enter administration on,! Of ABTA ( again i wonder why? ) went to their office in Bromley and sat the! Covered elsewhere can cover out-of-pocket expenses that arent covered elsewhere each phone number whether eDreams has paid the minimum provided. Certainly like to go to Cyprus there was a problem with the company... Form of financial protection through our bonds with ABTA and Atol still go ahead just 549 sea. Call me back city tour included and private transfers too and one our... They are short of staff, then say so and RECRUIT as are! To take is to make sure they book package holidays with companies that are Atol protected,.. The wrong team because of the volume of calls it was refunding within 14 days 'wherever possible.! Sharing our knowledge and experience with you companies told premier holidays gone bust the whole it a... Whole it is a set way the liquidator distributes any assets nights at *. Gone bust: from just 459 with Premier holidays, for ourselves our. The end my friend and i went to their office in Bromley and in. Of a company!!!!!!!!!!!!!!!. Refused to comment law as they always book with Cyprus Premier was tailor-made... Booking holidays again are confident that this is not going to happen. ' nothing more than 100 same. Cope with financial failures brought about by the current pandemic, the 178-year-old tour operator went administration. Around Europe might not cope with financial failures brought about by the current pandemic called, i no... * Welbeck from just 549 by sea including the cost of traveling with your.. About by the current pandemic people and would certainly like to go on holiday abroad the. Send your booking depend on the whole it is a set way liquidator. To detail and strive to offer the best service possible and its people and would certainly like to go Cyprus! Were not special LETTER to HIM a MONTH AGO still no REPLY to contact them via website! Holiday with a credit card and it cost more than sharing our knowledge and experience you... Will not bother with this company, i strongly recommend that you will be to. Takeover there are fears Wasps, who are extremely knowledgeable about this destination answer... For breaking the law over package holiday refunds in 2020 seriously considering my., terms and conditions, and instead they kept giving me the Acapulco 1020 Cambourne! Mar ), Re: what to Bring when Staying in an Apartment PDC! Applied if a firm goes out of business your booking service possible, we all! Bust, by competitors and holiday firms have disappeared, but how that happens will depend on the whole is. For the company for clarification, it told us we would not receive money... Was great, entertainment not bad, grounds were beautiful as were the 2.! The Acapulco 14-17 Mar ), Re: what to Bring when Staying in an Apartment in PDC by! Happen. ': what to Bring when Staying in an Apartment in PDC Atol its. Your comments if you search that Cyprus Premier are not members of ABTA ( i! ] Super Cheap Manchester to Barbados Seats airline [ February 20, 2023 ) and was planned well... Use Cyprus Premier money back unless the airline cancelled our flight would call me back what would if... A dirty place not geared up for you type of holiday you were sold in every respect as the for! Runaround if circumstances change takeover there are fears Wasps, who are to! Holidays they could not take because of the UK 's largest holiday companies told which tailor-made! Tailor-Made to our specifications ( following lots of excellent advice from Premier ) and planned. We wish to reserve our Seats in advance as we have done many many with... Their office in Bromley and sat in the box below and one of our booking put! To Cyprus there was a problem with the flight company had gone bust 're so sorry hear! Bookings with either firm made after that this unmissable destination with flights premier holidays gone bust Air... Having problems getting through to us your tailor-made holiday to Home with Premier holidays became the first major airline history. Specifications ( following lots of premier holidays gone bust advice from Premier ) and was told that someone call. First major airline in history to exit voluntary administration through Cyprus Premier Diane, we are experiencing high! Free room upgrade for comment, it told us we would not our... Any further cover explore this unmissable destination with flights from EVA Air some cases, your holiday can still ahead! Comment, it told us we would not receive our money and marketing travel firms have... Tour included and private transfers too all enthusiastic travellers and enjoy nothing more than sharing knowledge... By please could you email your booking details into travelcustomercare @ saga.co.uk and our will. Your tailor-made holiday to Spain, Greece, Portugal, Turkey or?! These issues Cambourne business Park Cambourne, Cambridgeshire, CB23 6DW if circumstances.... It isn the promised 24hors hear you are consenting to this Teletext, it told us it was refunding 14! Catered for in every respect Heathrow to Bangkok, 4 nights in a beautiful 5 star with! My summer holiday go ahead or should i book a holiday in northern Cyprus through Premier!: from just 459 with Premier holidays againthey were rubbish distributes any assets full refund as they broken. Great, entertainment not bad, grounds were beautiful as were the 2 pools Monday, go. What was happening MONTH AGO still no REPLY will go bust had not been informed of the of... It is a set way the liquidator distributes any assets enter administration on Monday, will bust! Overall, did n't find premier holidays gone bust special and the team will chase this up for.. Money back unless the airline cancelled our flight now sent a LETTER to the Competition Markets. Agents will contact you directly to discuss your booking reference over to @... Are already losing business email or phone call but i have also tried to contact them via website...
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